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Terms and Conditions

Terms and Conditions at CC Cosmetics ApS

General Information:

  • CC Cosmetics ApS
  • Tulipanhaven 69
  • 8381 Tilst
  • CVR no.: 42728446
  • Phone: 61190131


  • All prices at CC Cosmetics ApS are in Danish Kroner, inclusive of VAT and taxes. 
  • Prices are subject to change without prior consent, and we reserve the right to adjust them.
  • Subject to availability of items.


  • We accept payment via VISA-Dankort, VISA, VISA Electron, Mastercard, PayPal, MobilePay, and Bank Transfer.
  • Payment is processed when the item is dispatched.
  • All amounts are in DKK (Danish Kroner) and inclusive of VAT.
  • We are not responsible for pricing errors or out-of-stock/discontinued items.


  • We aim to dispatch orders received before 17:00 on the same day; otherwise, they will be sent the following business day.
  • We deliver throughout Denmark with shipping costs starting from 75 DKK.
  • We deliver internationally with shipping cost that depends on the costumers location.
  • Items are delivered to the specified delivery address.
  • Shipments are handled by Post Nord or GLS.
  • Note: If the delivery point is full, the package will be moved to the nearest pick-up point, and you will be notified.
  • For any issues, please contact customer service.
  • Deliveries are made on all weekdays, with items delivered 1-3 business days after the order in Denmark. 2-3 days in Europe and 3-5 days Internationally. 
  • Special delivery conditions may apply to certain items, detailed prior to purchase.


  • A 2-year warranty is provided in accordance with consumer protection laws.
  • Applicable for material and/or manufacturing defects.
  • Remedies include repair, replacement, refund, or a price reduction, depending on the situation.
  • Does not cover damage resulting from improper handling of the product/service.
  • Notify us of defects/malfunctions within a reasonable time, and return costs are covered by CC Cosmetics ApS to a reasonable extent.

Returns Policy:

  • 14-day full return policy for items purchased in our webshop.
  • The period begins on the day you receive the order.
  • Return costs are the responsibility of the customer.
  • Notification of return must be sent within 14 days of purchase.
  • Returns to be sent to CC Cosmetics ApS, Tulipanhaven 69, 8381, Tilst
  • Items excluded from the return policy are specified.


  • Include bank details for refund processing.
  • Refunds for all payments received, including delivery costs (except extra costs due to a chosen non-standard delivery method), within 14 days of receiving the return notification.
  • Refunds made using the same payment method as the original transaction unless otherwise agreed.
  • Refund may be withheld until the item is returned, or proof of return is provided.

Subscriptions: When you purchase one of our subscriptions, you acknowledge that you have read and understood our terms and conditions. It is essential to read and comprehend these terms before entering into a subscription agreement.

By subscribing, you commit to paying for the specified product or service for the agreed-upon period. CC Cosmetics ApS is responsible for delivering the product or service to you as agreed. The agreement between you and the company ceases when the subscription period expires, or if you choose to terminate the subscription.

Duration and commitment for subscriptions: You can choose a subscription with a duration of either:

  • 6 months
  • 12 months

For subscriptions with a duration exceeding 6 months, customers can terminate the agreement after five months with one month's notice.

Termination should be communicated to this email: ccteam@cccosmetics.dk

Suspension (termination) due to non-payment: If we are unable to withdraw the amount you owe after multiple attempts, we may decide to suspend the delivery of the product until you settle the outstanding amount or terminate the agreement entirely. Please note that any suspension due to non-payment or any failure or delay in exercising our rights and remedies under these terms regarding your non-payment does not waive our rights or remedies and does not prevent or limit the further exercise of such right or any other right or remedy on our part.

CC Cosmetics reserves the right to further investigate and take action if a member wrongfully initiates a chargeback for their subscription or purchased product. Unjust chargebacks may result in recovery actions directly from us (currently an additional fee equivalent to 7.50 EUR) or through a collection agency. CC Cosmetics may utilize third-party service providers (e.g., collection agencies) to recover unpaid and/or overdue invoices, along with any dispute fees incurred by CC Cosmetics due to an unjust chargeback/fraudulent behavior (currently an amount equivalent to 7.50 euros from time to time). Additionally, the collection agency may independently add its own legal costs. Therefore, it is strongly recommended that you review the cancellation policy, right of withdrawal, and return policy to avoid finding yourself in this unpleasant situation. Always prioritize communication with our Team Happiness if you have any concerns regarding payment or delivery.


Privacy Policy:

  • Necessary information for entering into an agreement and making purchases: Name, Address, Phone number, Email address, Details of the purchased item.
  • Processing of personal data follows the rules outlined in CC Cosmetics ApS's privacy policy.
  • Information on data processing, deletion, and your rights as a registered user is available in the privacy policy.



  • If you have a complaint about a product purchased from our webshop, it can be submitted to the Center for Dispute Resolution at the Danish Competition and Consumer Authority.
  • Link: www.forbrug.dk
  • For consumers residing in another EU country, complaints can be lodged through the EU Commission's online dispute resolution platform.
  • Platform link: http://ec.europa.eu/consumers/odr/
  • When submitting a complaint, please provide our email address: ccteam@cccosmetics.dk.

In collaboration with a laboratory specialized in hair vitamins, we are now launching our first vitamins on the market. These vitamins is a supplement to increase hair growth and prevent hair loss


There are eight different forms of biotin, but only one, D-Biotin, has full vitamin activity. 

Originally called Vitamin H or Coenzyme R. This ingredient is in our Hair Vitamins, as we know the quality of each Biotin and want the full effect. 

What is the difference between D-Biotin and Biotin:

Healthy hair growth: The only active form for biotin (d-biotin) found naturally is 100 times more biologically active compared to synthetic ones, and helps in reducing hair loss and hair thinning and is good for stronger hair.