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Terms and Conditions

Terms and Conditions at CC Cosmetics ApS

General Information:

  • CC Cosmetics ApS
  • Tulipanhaven 69
  • 8381 Tilst
  • CVR no.: 42728446
  • Phone: 61190131

Prices:

  • All prices at CC Cosmetics ApS are in Danish Kroner, inclusive of VAT and taxes.
  • Prices are subject to change without prior consent, and we reserve the right to adjust them.
  • Subject to availability of items.

Payment:

  • We accept payment via VISA-Dankort, VISA, VISA Electron, Mastercard, PayPal, MobilePay, and Bank Transfer.
  • Payment is processed when the item is dispatched.
  • All amounts are in DKK (Danish Kroner) and inclusive of VAT.
  • We are not responsible for pricing errors or out-of-stock/discontinued items.

Delivery:

  • We aim to dispatch orders received before 17:00 on the same day; otherwise, they will be sent the following business day.
  • We deliver throughout Denmark with shipping costs starting from 75 DKK.
  • Items are delivered to the specified delivery address.
  • We do not deliver internationally, to the Faroe Islands, or Greenland.
  • Shipments are handled by Post Nord or GLS.
  • Note: If the delivery point is full, the package will be moved to the nearest pick-up point, and you will be notified.
  • For any issues, please contact customer service.
  • Deliveries are made on all weekdays, with items delivered 1-3 business days after the order.
  • Special delivery conditions may apply to certain items, detailed prior to purchase.

Warranty:

  • A 2-year warranty is provided in accordance with consumer protection laws.
  • Applicable for material and/or manufacturing defects.
  • Remedies include repair, replacement, refund, or a price reduction, depending on the situation.
  • Does not cover damage resulting from improper handling of the product/service.
  • Notify us of defects/malfunctions within a reasonable time, and return costs are covered by CC Cosmetics ApS to a reasonable extent.

Returns Policy:

  • 14-day full return policy for items purchased in our webshop.
  • The period begins on the day you receive the order.
  • Return costs are the responsibility of the customer.
  • Notification of return must be sent within 14 days of purchase.
  • Returns to be sent to CC Cosmetics ApS, Tulipanhaven 69, 8381, Tilst
  • Items excluded from the return policy are specified.

Refunds:

  • Include bank details for refund processing.
  • Refunds for all payments received, including delivery costs (except extra costs due to a chosen non-standard delivery method), within 14 days of receiving the return notification.
  • Refunds made using the same payment method as the original transaction unless otherwise agreed.
  • Refund may be withheld until the item is returned, or proof of return is provided.

Privacy Policy:

  • Necessary information for entering into an agreement and making purchases: Name, Address, Phone number, Email address, Details of the purchased item.
  • Processing of personal data follows the rules outlined in CC Cosmetics ApS's privacy policy.
  • Information on data processing, deletion, and your rights as a registered user is available in the privacy policy.

Complaints:

  • If you have a complaint about a product purchased from our webshop, it can be submitted to the Center for Dispute Resolution at the Danish Competition and Consumer Authority.
  • Link: www.forbrug.dk
  • For consumers residing in another EU country, complaints can be lodged through the EU Commission's online dispute resolution platform.
  • Platform link: http://ec.europa.eu/consumers/odr/
  • When submitting a complaint, please provide our email address: ccteam@cccosmetics.dk.

In collaboration with a laboratory specialized in hair vitamins, we are now launching our first vitamins on the market. These vitamins is a supplement to increase hair growth and prevent hair loss

HIGEST QUALITY USED:

There are eight different forms of biotin, but only one, D-Biotin, has full vitamin activity. 

Originally called Vitamin H or Coenzyme R. This ingredient is in our Hair Vitamins, as we know the quality of each Biotin and want the full effect. 

What is the difference between D-Biotin and Biotin:

Healthy hair growth: The only active form for biotin (d-biotin) found naturally is 100 times more biologically active compared to synthetic ones, and helps in reducing hair loss and hair thinning and is good for stronger hair.

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