Terms and Conditions
Terms and Conditions at CC Cosmetics ApS
- CC Cosmetics ApS
- Tulipanhaven 69
- 8381 Tilst
- CVR no.: 42728446
- Phone: 61190131
- All prices at CC Cosmetics ApS are in Danish Kroner, inclusive of VAT and taxes.
- Prices are subject to change without prior consent, and we reserve the right to adjust them.
- Subject to availability of items.
- We accept payment via VISA-Dankort, VISA, VISA Electron, Mastercard, PayPal, MobilePay, and Bank Transfer.
- Payment is processed when the item is dispatched.
- All amounts are in DKK (Danish Kroner) and inclusive of VAT.
- We are not responsible for pricing errors or out-of-stock/discontinued items.
- We aim to dispatch orders received before 17:00 on the same day; otherwise, they will be sent the following business day.
- We deliver throughout Denmark with shipping costs starting from 75 DKK.
- Items are delivered to the specified delivery address.
- We do not deliver internationally, to the Faroe Islands, or Greenland.
- Shipments are handled by Post Nord or GLS.
- Note: If the delivery point is full, the package will be moved to the nearest pick-up point, and you will be notified.
- For any issues, please contact customer service.
- Deliveries are made on all weekdays, with items delivered 1-3 business days after the order.
- Special delivery conditions may apply to certain items, detailed prior to purchase.
- A 2-year warranty is provided in accordance with consumer protection laws.
- Applicable for material and/or manufacturing defects.
- Remedies include repair, replacement, refund, or a price reduction, depending on the situation.
- Does not cover damage resulting from improper handling of the product/service.
- Notify us of defects/malfunctions within a reasonable time, and return costs are covered by CC Cosmetics ApS to a reasonable extent.
- 14-day full return policy for items purchased in our webshop.
- The period begins on the day you receive the order.
- Return costs are the responsibility of the customer.
- Notification of return must be sent within 14 days of purchase.
- Returns to be sent to CC Cosmetics ApS, Tulipanhaven 69, 8381, Tilst
- Items excluded from the return policy are specified.
- Include bank details for refund processing.
- Refunds for all payments received, including delivery costs (except extra costs due to a chosen non-standard delivery method), within 14 days of receiving the return notification.
- Refunds made using the same payment method as the original transaction unless otherwise agreed.
- Refund may be withheld until the item is returned, or proof of return is provided.
- Necessary information for entering into an agreement and making purchases: Name, Address, Phone number, Email address, Details of the purchased item.
- If you have a complaint about a product purchased from our webshop, it can be submitted to the Center for Dispute Resolution at the Danish Competition and Consumer Authority.
- Link: www.forbrug.dk
- For consumers residing in another EU country, complaints can be lodged through the EU Commission's online dispute resolution platform.
- Platform link: http://ec.europa.eu/consumers/odr/
- When submitting a complaint, please provide our email address: email@example.com.
In collaboration with a laboratory specialized in hair vitamins, we are now launching our first vitamins on the market. These vitamins is a supplement to increase hair growth and prevent hair loss
HIGEST QUALITY USED:
There are eight different forms of biotin, but only one, D-Biotin, has full vitamin activity.
Originally called Vitamin H or Coenzyme R. This ingredient is in our Hair Vitamins, as we know the quality of each Biotin and want the full effect.
What is the difference between D-Biotin and Biotin:
Healthy hair growth: The only active form for biotin (d-biotin) found naturally is 100 times more biologically active compared to synthetic ones, and helps in reducing hair loss and hair thinning and is good for stronger hair.